The technical office is in charge of several functions, all of which are very important and constitute the first steps of each project:
- Budgeting: Our technicians’ knowledge and experience make it easier to set a rigorous budget or provide a price quote on the basis of the plans provided by the customer.
- Commissioning of customers’ projects: Our technicians break the contract layouts down with the customer, set milestones, and schedule the tests and/or checks required for each project on the basis of the technical specifications provided by the customer. On this basis, they prepare our Roadmap, a document that includes all the significant work information, which is then followed by all departments: purchases, reception of materials, manufacturing, and checking/quality. This document provides full traceability for each part and/or set of parts in the project.
- Communication with customers: Usually each project requires permanent communication with our customers to answer questions, solve technical problems, and report on the progress of the works, the achievement of milestones, and compliance with delivery dates.
- Layout design: Our technicians are able to perform turnkey projects for the design and manufacturing of full machines or assemblies of equipment, including CE certification. The latest design programs, both 2D and 3D, are used. We also provide customers with advice on manufacturing (with the plans provided by the customer), recommending possible design improvements to bring manufacturing costs down.
